Effect of Ergophobia on the Performance of Pakistani Pink-Collar Workers

Uroosa Amin; Ahad Hasan; Nisha Rafique; Kiran Yameen; Subita Kafeel; Nisha Lohana

doi:10.63516/

Authors

Uroosa Amin Bahria University Author https://orcid.org/0000-0003-1467-042X
Ahad Hasan Ziauddin University Author
Nisha Rafique Ziauddin University Author https://orcid.org/0000-0001-9780-1098
Kiran Yameen Ziauddin University Author https://orcid.org/0000-0001-8471-8949
Subita Kafeel Ziauddin University Author https://orcid.org/0009-0005-1293-9554
Nisha Lohana Dadabhoy Institute of Higher Education Author https://orcid.org/0000-0002-6413-1523

DOI:

https://doi.org/10.63516/

Keywords:

ergophobia, anxiety, fear, work-life balance, performance, work-place fear

Abstract

Abstract

Introduction

The objective was to find out how Pakistani pink-collar workers' performance is affected by ergophobia, with a particular emphasis on the mediating function of work-life balance (WLB). This study investigated how anxiety and dread at work affect women in service-oriented professions' personal balance and professional effectiveness.

Methodology

Purposive sampling was used to gather data from 384 female employees in Pakistan's tertiary industries using a cross-sectional approach. Smart PLS was used to analyze the data, and structural equation modeling was used to test hypotheses and evaluate validity and reliability.

Results

The results showed that ergophobia has a substantial and detrimental impact on WLB and performance. Furthermore, it was shown that WLB improved performance and acted as a mediator in the association between ergophobia and performance. This implies that anxiety at work disrupts the balance between personal and professional life, which in turn impairs job outcomes.

Conclusion

According to the study's findings, reducing workplace anxiety is essential to raising pink-collar workers' job performance and general well-being.

Implications

The study emphasizes the need for mental health programs and supporting organizational procedures that foster psychological safety, adaptability, and equilibrium in Pakistan's changing service workforce.

Author Biographies

Uroosa Amin, Bahria University

Senior Lecturer, Bahria University Karachi, Pakistan
Nisha Rafique, Ziauddin University

Senior Lecturer, Ziauddin University, Karachi, Pakistan.
Kiran Yameen, Ziauddin University

Assistant Professor, Ziauddin University, Karachi, Pakistan
Subita Kafeel, Ziauddin University

Senior Lecturer, Ziauddin University, Karachi, Pakistan.
Nisha Lohana, Dadabhoy Institute of Higher Education

Assistant Professor / HOD, Dadabhoy Institute of Higher Education, Karachi, Pakistan

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