Factors Influencing Patient Loyalty: Trust, Empathy, and Service Quality in Private Healthcare. Archives of Management and Social Sciences , [S. l.], v. 1, n. 3, p. 85–99, 2024. Disponível em: https://amss.alliednexuspublisher.com/index.php/1/article/view/27. Acesso em: 14 jun. 2025.